Terms of Service

OVERVIEW

Welcome to Pro Pet Plus! By using our website and purchasing our products, you agree to comply with the following Terms of Service. Please read them carefully before accessing or using our services.

1. General Information

Pro Pet Plus we provides healthy pet supplies through our online store. By accessing our site or making a purchase, you agree to these terms. If you do not agree, please discontinue use of our website.

2. Eligibility

You must be at least 18 years old or have parental consent to use our site and services. By purchasing, you confirm that the information you provide is accurate and complete.

3. Products and Services

  • Product Availability: Products are subject to availability and may be discontinued or modified without prior notice.
  • Accuracy of Information: We strive to provide accurate product descriptions, but we do not warrant that all details are error-free.

4. Orders and Payment

  • Order Acceptance: We reserve the right to cancel or refuse any order for any reason.
  • Taxes: Applicable taxes will be calculated and added during checkout.

5. Shipping and Delivery

  • Shipping Policy: Orders are processed within 3 business days. Estimated delivery times depend on your location.
  • Shipping Costs: Costs will be calculated at checkout based on your order and location.
  • Lost/Damaged Items: Contact us immediately if your order arrives damaged or is lost in transit.

6. Returns and Refunds

  • Eligibility for Returns: Items must be returned within 14 days of delivery in their original, unused condition.
  • Refunds: Approved returns will be refunded to your original payment method. Shipping fees are non-refundable.
  • Contact for Returns: Support@propetplus.com

7. User Conduct

By using our website, you agree not to:

  • Engage in fraudulent, harmful, or abusive activity.
  • Violate any applicable local, state, national, or international laws.
  • Interfere with or disrupt the website or its functionality.

8. Intellectual Property

All content on this site, including text, graphics, logos, and images, is the property of Pro Pet Plus and is protected by copyright laws. Unauthorized use is prohibited.

9. Limitation of Liability

Pro Pet Plus is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

10. Privacy

Your personal information is governed by our Privacy Policy, which you can review at https://propetplus.com/pages/privacy-policy.

11. Changes to the Terms

We reserve the right to update these terms at any time. Changes will be posted on this page, and the "Effective Date" will be updated.

12. Contact Information

For questions or concerns, please contact us at:

  • Email: info@propetplus.com

By using our site or purchasing our products, you agree to these Terms of Service. Thank you for choosing Pro Pet Plus!

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